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| Terms & Conditions | ||
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1) All goods and services
described on this site are subject to E&OE. 2) All offers are subject to a availability and maybe withdrawn at any time. 3) All goods must be delivered to the card holders/credit checked address; deliveries to any other UK address are subject to faxed proof of ID and residency. 4) Should a customer change to a lower tariff within a six month period a charge will be levied. The charge will be the equivalent of the difference in price of the phone on the initially chosen tariff and the price of the phone on the newly selected tariff. There may also be a connection fee payable and any free goods will be charged for at market rate. 5) It is the customer's responsibility to inspect the delivered package prior to signing for it. If the package is damaged or appears to have been tampered with, opened or resealed in any way then the customer should inspect the goods before signing the drivers manifest. 6) Any shortages not mentioned on the invoice must be reported to Direct Mobile Phones . Com within a reasonable time frame via email or phone, the company will not accept responsibility for any shortages unless the described procedure has been adhered to. 7) We offer a 14 day money back guarantee on all contractual mobile phones and related accessories. It is the customers responsibility to return the above goods to Direct Mobile Phones.Com. by registered or recorded delivery, any replacements sent from Direct Mobile Phones.Com to the customer will be sent by the above method. Failure to return the goods will incur a charge at full retail value 8) Customers who accept alternative offers from time to time are covered by the above terms and conditions. 9) Under 14 day returns and cancellations are subject to an administration charge of £14.99 to cover delivery, packaging and associated costs this fee will not be charged if the goods are substandard, defective or exchanged. 10) Should the customer disconnect from the chosen network or default on airtime payments within six months of purchase or not use the sim card in the phone provided within the first 90 days of supply (Except under 7/14 day money back guarantee) the full retail price of the equipment will be charged to the customers credit card |
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Every care and effort has been taken during the construction and publication of this site and the pages it contains. Network and product information including pictures used for description purposes are a guide only. Therefore Direct Mobile Phones.Com cannot be held responsible for the accuracy or authenticity of the information contained on these pages, or any claim arising from it. All information and prices are E & OE. All transactions between Direct Mobile Phones.Com and the customer are carried out in accordance with Standard Trading Terms & Conditions, a copy of which is available upon request by email As with any purchase or contract, you should ensure that you have viewed and fully understand our terms & conditions relating to any transaction, as well as any that relate to potential network providers. All Trademarks and Copyrights are hereby acknowledged. Should you feel we have used copyright material and failed to credit you, or wish the information amended or removed, please contact us and we will rectify the situation immediately. None of the above
statements affect your statutory rights as a consumer and Direct will make all
endeavors to ensure your buying experience is safe secure and efficient |
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